Enterprise / Solution Architect
Company: HP - Hewlett-Packard
Location: Arkansas, United States
Employement Type: Full time
Date Posted: Tuesday, June 22, 2010
Job ID: 382522
Job Type: Experienced
Shift: Day Job
Travel: No
Description:
• The Inside Sales Outbound Representative is responsible for actively hunting new sales opportunities in products/services and supplies for selected customers in an integrated market area or accounts via telephone and web.
• S(h)e closes the sales on assigned products, or may generate leads for Territory or Sales Consultant sales staff, and may have account responsibility with quota and/or goals.
• The Outbound team works collaboratively with management to drive marketing programs, demand generation, sales initiatives, and incremental revenue for inside sales.
• The role may include inbound sales responsibilities as well.
• Uses ability as a specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways.
• Works on assignments that are minimal complexity in nature where a degree of independent judgment, initiative and technical knowledge resolve problems.
• Work is completed independently and has ability to handle most unique situations.
• Frequently determines methods and procedures for new assignments.
Responsibilities:
• Proactively sells multiproduct/service or integrated solutions to achieve highest levels of customer satisfaction.
• Coordinates other Sales Professionals, involving Channel Partners in fulfilling customer application needs.
• Provides expertise input on market trends, customer's equipment and application needs to extended sales team.
• Handles ambiguous, non-routine problems and makes appropriate decisions usually confined to technical matters or services.
• May be the single point of contact for an account.
• Partner with Sales Team to develop and execute account plans through the management and coordination of sales activities.
• Demonstrates breadth and depth of knowledge to position and map HP capabilities that align to client business objectives and initiatives.
• Aggressively reviews account activities in pursuit of new business or up-selling opportunities.
• Execute campaign follow-up and lead management.
• Responsible for pipeline and forecast responsibility in accordance with sales center business process.
• Coordinates BU delivery organizations to support client engagement and service in the account.
• Proactively manages key partner relationships to strengthen overall solution capabilities and drive greater client value.
• Engages HP sales specialists, channel and alliance partners to fully leverage the portfolio of HP solutions.
• Actively engages executives to build strategic relationship which favorably position long-term business opportunities for HP and are complementary to overall account activities.
Knowledge and Skills:
• Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.
• Consistently meets or exceeds metrics related to Inside Sales set by segment management.
• Understands the client procurement processes and knows key decision criteria for winning new and / or maintaining existing business.
• Expertise in managing end-to-end sales processes in deals.
• Easily applies IT and/or industry solution, product, service knowledge to solving business challenges.
• Advocates for client needs, requirements, in proposing solutions.
• Establishes a professional, working, and consultative relationship with the client, up to the executive level, by developing a core understanding of the unique business needs of the client within their industry.
• Demonstrates ability to leverage existing relationships and builds new relationships with executives in the business and in IT.
• Adept at advanced sales negotiations and positioning solution value under pricing pressures from customer IT and procurement professionals.
• Keeps current with trends and be able to participate in client planning discussions involving IT decisions.
• Sales negotiation and deal closing skills.
• Demonstration of ability to present value solutions to customers.
• Works independently.
• Account responsibility with quota.
• Works in assigned territory/ account.
• Extensive time spent with customers and partners.
Qualifications:
Education and Experience Required:
• 4-year degree preferred.
• Aptitude for organization, policies, business, technical and functional knowledge.
• Technical ability to develop and coordinate a total sales engagement in a involving other sales professionals.
• Experience in business-to-business Sales environment, ideally in IT preferred.
• Viewed as a mentor in company: sought out by other Sales Representatives and/or Managers for input.
• Bachelors Degree desired.
• 1-4 years of combined IT and selling experience.
• You must be available from 7:00 AM - 6:30 PM.