Company:
C.H. Robinson Worldwide, Inc.

Address:
C.H. Robinson Worldwide, Inc.
14701 Charlson Road
Eden Prairie, MN 55347

Logistics Analyst - TMC

Job ID: 4870


Description:

• Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory.
• Creates and reviews logistics procedures management to maximize customer satisfaction and minimize cost.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established SOPs to perform the functions of the job.
• Will be empowered to make decisions in conjunction with the Strategic Account Manager and Operations Manager on behalf of the customer.


Responsibilities:

• Manage and execute short lead orders.
• Monitor Load Management System (from load shipment to delivery).
• Review the previous load activity in the Express system to identify potential problems.
• Manage daily exceptions.
• Manage service failures.
• Identify route guide changes.
• Identify operational efficiency gains.
• Monitor potential late deliveries.
• Make and respond to all changes submitted from the customer in a timely and accurate manner (notify carriers, reschedule appointments, etc.).
• Provide prompt and professional response to client's requests for additional information.
• Hit tactical and operational KPI targets.
• Delegate tasks to central operations and CSR teams and support any gaps that are necessary.
• Manually create loads using C.H. Robinson's internal core application (Express system).
• Strong willingness to be committed to account and branch.
• Help manage reconciliation of weekly financial reports.
• Willingness to work on more than one account when there is a business need.


Required Qualifications:

• Detail oriented.
• Ability to think creatively and strategically.
• Willingness to be autonomous.
• Ability to work in a stressful, team oriented, and fast-paced environment.
• Excellent communication skills, friendly, customer-service approach.
• Strong problem solving skills.
• Bachelors degree or equivalent work experience.
• Ability to work flexible schedule on occasion.
• Willingness to create and adhere to process and plan.
• Visionary in scope of project and ability to think outside the box.
• Knowledgeable in Microsoft Office Suite 2003.


Benefits:

We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.