Company:
OfficeMax

Business Analyst II - Inventory Management/Forecasting

Job Number: NAP00013E


Description:

• The Business Analyst II is responsible for providing analytical and process support for OfficeMax forecasting and inventory replenishment.
• Provide support for continuous improvement projects and future strategic supply chain project initiatives.
• Design process improvements and system enhancements, write functional specifications, develop system test plans, tests, document programs and advises users on systems use.
• Resolve production problems and user calls.


Position Responsibilities:

• Data extraction, creation, and manipulation of multiple files and / or databases, as well as reporting for projects.
• Work with user staff, project leaders, supervisors, and other technical staff, to determine and document functional requirements for programs, systems enhancements, or to resolve operational problems.
• Participates in team interaction.
• For smaller enhancements, writes functional specifications or list of functional requirements.
• May prepare estimates of time or resources required.
• Create test plans, tests applications, works with technical team to resolve identified bugs, and works with users to facilitate user acceptance process.
• Write documentation or prepare help screens for users, operations and future program maintenance.
• Advises users on systems use.
• Find and correct operational errors, determine how to design system enhancements and test programs and systems.
• Respond to production problems or user calls.
• Determine cause of problem, resolves problem, or obtains necessary help in resolving problem.
• Instructs users or operations in problem resolution.
• Attend training and meetings, and reads and studies for personal development to learn about the business and to keep current with the professional field.
• Participates in continuous process improvement teams.
• Demonstrate a commitment to OfficeMax core values.
• The position responsibilities outlined above are in no way to be construed as all encompassing.
• Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.


Qualifications:

• Bachelor's degree in business or related field.
• Minimum of 5 years experience.
• Functional knowledge of Supply Chain Planning, Forecasting, and Replenishment process areas.
• Working knowledge of typical Supply Chain Planning applications systems and technical platform capabilities.
• Ability to proactively identify process and systems issues, develop alternative solutions and make recommendations for final resolution.
• Must have detailed understanding of the applications systems that are supported: Manugistics Demand Planning (primary) and SAP Materials Management (secondary).
• Demonstrated ability to conduct user interviews, facilitate user design sessions, perform data analysis, apply structured systems design, testing and implementation methodology.
• Conceptual knowledge of application development and database design; knowledge acquired by a college degree in computer science, information services, or a related field or equivalent work experience.
• Design experience includes writing functional and technical design specifications, developing process flow charts, report layouts and conceptual database design.
• Ability to develop SQL and MS Access queries to manipulate and analyze large datasets for trends, anomalies and inconsistencies.
• Ability to work with limited supervision to complete assigned tasks, requiring intervention only to resolve issues.
• Experience in Retail industry a plus, but not a requirement.
• Limited travel may be required.